1. Agreement to Terms

By accessing or using the services provided by BTP Partners Michał Majer ("we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our services.

2. Description of Services

BTP Partners provides SAP Business Technology Platform (BTP) consulting, implementation, and support services, including but not limited to:

SAP BTP architecture consulting and design
Custom application development using SAP CAP and other BTP technologies
Integration services and solutions
Training and knowledge transfer
Technical support and maintenance

3. Service Engagement

3.1 Project Scope

All services will be provided according to a mutually agreed Statement of Work (SOW) or project proposal that defines the scope, deliverables, timeline, and pricing.

3.2 Changes to Scope

Any changes to the agreed scope must be documented in writing and approved by both parties. Additional work may result in revised timelines and costs.

3.3 Client Responsibilities

The client agrees to:

Provide timely access to necessary systems, environments, and information
Designate a primary point of contact for the project
Provide timely feedback and approvals
Ensure availability of client resources as agreed in the SOW

4. Fees and Payment

4.1 Pricing

Fees for services will be specified in the SOW or project proposal. We offer various engagement models including fixed-price, time and materials, and retainer arrangements.

4.2 Payment Terms

Unless otherwise agreed in writing, standard payment terms are:

Invoices are due within 30 days of receipt
For fixed-price projects, payment milestones will be defined in the SOW
For time and materials engagements, invoices are issued monthly

4.3 Late Payment

Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

4.4 Expenses

Unless otherwise agreed, reasonable expenses incurred in connection with services (travel, accommodation, etc.) will be reimbursed by the client upon presentation of receipts.

5. Intellectual Property Rights

5.1 Pre-Existing Materials

Each party retains ownership of any intellectual property owned by it prior to the engagement or developed independently of the engagement.

5.2 Work Product

Unless otherwise specified in the SOW:

Custom code and deliverables created specifically for the client will be transferred to the client upon full payment
We retain ownership of reusable components, frameworks, and methodologies
We may use the engagement as a case study (with client approval)

5.3 Third-Party Components

Solutions may incorporate third-party components subject to their respective licenses.

6. Confidentiality

6.1 Confidential Information

Both parties agree to maintain confidentiality of any proprietary or confidential information disclosed during the engagement.

6.2 Exceptions

Confidentiality obligations do not apply to information that:

Is or becomes publicly available without breach of this agreement
Was rightfully possessed prior to disclosure
Is independently developed
Must be disclosed by law

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.

7.2 Disclaimer

Except as expressly stated, services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

7.3 Third-Party Services

We are not responsible for the performance, availability, or functionality of third-party services, platforms, or products (including SAP BTP itself).

8. Limitation of Liability

8.1 Maximum Liability

Our total liability for any claims arising out of or related to services shall not exceed the total fees paid by the client for the specific services giving rise to the claim in the 12 months preceding the claim.

8.2 Excluded Damages

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.

8.3 Exceptions

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Term and Termination

9.1 Term

The engagement begins on the effective date specified in the SOW and continues until completion of deliverables or as otherwise specified.

9.2 Termination for Convenience

Either party may terminate the engagement with 30 days' written notice. Client will pay for all work performed up to the termination date plus reasonable wind-down costs.

9.3 Termination for Cause

Either party may terminate immediately if the other party materially breaches these terms and fails to cure within 15 days of written notice.

10. Indemnification

Each party agrees to indemnify and hold harmless the other party from claims arising from:

Breach of these terms
Negligence or willful misconduct
Violation of applicable laws
Infringement of third-party intellectual property rights

11. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

12. General Provisions

12.1 Entire Agreement

These Terms of Service, together with any SOW, constitute the entire agreement between the parties and supersede all prior agreements.

12.2 Amendments

Amendments must be in writing and signed by both parties to be effective.

12.3 Assignment

Neither party may assign this agreement without the other party's written consent, except in connection with a merger or acquisition.

12.4 Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which BTP Partners is registered, without regard to conflict of law principles.

12.5 Dispute Resolution

Any disputes shall first be attempted to be resolved through good faith negotiation. If unresolved, disputes may be submitted to mediation before resorting to litigation.

12.6 Severability

If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Information

For questions about these Terms of Service, please contact us:

Email: contact@btp.partners
Website: Contact Form